If this happens, it may appear that the Amazon Flex app is frozen or hangs, but in reality, it might just be waiting for a data transfer to complete. This means that the amount of bandwidth required sometimes exceeds that of what your phone is capable of providing, especially if you are in an area with poor reception.

The Amazon Flex app must constantly communicate with their servers to provide real time updates with your location, delivery block availability and package status. Step 1: Check your data connection & connect to WiFi Read below for recommended steps on how to fix your app if it is not working for any reason. Unfortunately, with so many moving parts and variables, things can go wrong and you will, at some point or another, have issues with your app, especially when the app updates itself. The Amazon Flex app is a relatively complex piece of software that must incorporate your own smartphone, which may be one of a variety of smartphone models and operating systems, GPS systems and Amazon’s own internal fulfillment databases.Ĭorrespondingly, there are frequent software updates that must run to bring your Amazon Flex app to the latest version so that Amazon can continue to improve its services. This can be frustrating, since you are losing out on valuable opportunities to get blocks, and if it happens during a delivery block you might be risking late deliveries, but is usually fixable if you follow the instructions below. This might happen as soon as you open the app, while making deliveries, or when you are watching the introductory videos. Updated July 2018: Support Code 03-003, Support Code 03-005, Support Code 800Īre you having issues with your Amazon Flex app? One of the most common issues is a frozen screen or not updating. See here if you are getting the error message: “Sorry, there aren’t any delivery openings in your area at the moment.”

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